At Perfecta Motoring Solutions, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other relevant South African legislation.

1. Information We Collect:

We may collect personal information from you when you interact with our website, contact us for inquiries or services, or participate in surveys or promotions. The types of information we collect may include:

• Contact information such as your name, email address, phone number, and physical address.
• Vehicle information such as make, model, registration number, and service history.
• Payment details for transactions made through our website or in-person.

2. How We Use Your Information:

We use your personal information for various purposes, including:

• Providing and personalizing our services to meet your needs.
• Communicating with you about your inquiries, bookings, or service appointments.
• Processing payments and invoices for services rendered.
• Sending promotional offers, newsletters, or updates about our services.
• Conducting surveys, research, or analysis to improve our services and customer experience.
• Complying with legal obligations and responding to lawful requests from authorities.

3. Data Security:

We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, access controls, regular security audits, and staff training on data protection practices.

4. Your Rights:

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions about how your information is handled, please contact us using the details provided below. We will respond to your request in accordance with applicable laws and regulations.

5. Disclosure of Information:

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, IT support providers, or marketing agencies. We only disclose your information to these parties to the extent necessary for them to perform their services on our behalf and in compliance with this privacy policy.

6. Changes to This Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

7. Contact Us:

If you have any questions, concerns, or requests regarding our privacy practices or this policy, please contact us at:

Perfecta Motoring Solutions
Unit 1, Bloch Industrial Park, 18 Fabriek Street, Kuilsriver

Phone: +27 68 633 8088

Email: info@perfectamotoringsolutions.co.za